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Membership and Grants Manager

  • August 04, 2020 9:15 AM
    Message # 9143303



    Responsible for all aspects of membership and grants management, including grant submissions and reporting, donation tracking and correspondence, and monthly membership processing. Works with the Director of Advancement to strategically expand funding opportunities. Serves as a power user for the Museum’s CRM database, ensuring detailed tracking of constituent activity.


    Customer Relationship Management/Membership

    • Processes memberships, donations and fund development campaigns in CRM database and produces timely gift acknowledgment correspondence.
    • Leads report development for the Advancement Department, ensuring effective oversight of memberships, donations and other fund development initiatives.
    • Reconciles donation revenue with the finance function, ensuring accurate coding of all fund development transactions.
    • With the Director of Advancement, develops and implements member acquisition strategies to acquire, upgrade and retain members. Make recommendations for new initiatives and programs based on reporting, research and observation.
    • With the Director of Advancement, advises and collaborates on sponsorships for exhibitions, programs, events and activities; coordination of Silver Dollar Society benefits and events; and management of annual appeal.
    • Reviews and regularly updates membership communication templates and other fund development correspondence.
    • Administers monthly membership renewals based on the pre-determined schedule.
    • Leads customer tracking in CRM database to ensure accurate records of current and future Museum constituents.
    • Serves as Museum liaison with members, funders and donors as needed.
    • Collaborates with Director of Advancement to engage staff across departments in fund development initiatives, including sponsor awareness and recognition, campaign support and membership training.
    • Develop sponsorship tracking and recognition plan to clearly communicate recognition requirements across departments.
    • Supports and amplifies the Museum’s commitment to diversity, equity and inclusion.

    Grants Management

    • Manages all aspects of grants administration, including but not limited to grant applications, reports and all supporting documentation.
    • Collaborates with Director of Advancement to identify new funding opportunities and expand grants profile.
    • Works with program owners to ensure program objectives are accurate and attainable; facilitates accurate tracking of program financials and data.
    • With the Director of Advancement, develops and monitors grants calendar for holistic oversight of key deadlines, workflow and funding cycles.
    • Develop and manage request process for Museum departments seeking grant funding; clearly communicates expectations to program owners.


    • Bachelor’s degree in English, Communications, Public Administration or related field required.
    • Three to four years of experience in fund development, grant writing or related field.
    • Experience at a non-profit and/or arts and cultural institution preferred.
    • Natural interpersonal and communication skills; outstanding customer service skills; diplomatic.
    • Excellent written communication.
    • Demonstrated proficiency in Excel, Outlook, Word, and MS Teams on a PC platform.
    • Ability to learn Museum CRM software required; experience with CRM databases strongly preferred.
    • Proven self-starter with strong work ethic, self-motivated, resourceful, conscientious, punctual and energetic.
    • Proven ability to handle multiple projects and tasks; respects and meets deadlines on time.
    • Ability to work effectively with internal and external customers and people at all levels; fully committed to confidentiality.
    • Strong collaboration skills and the ability to contribute within a team setting both in-person and virtually.
    • Highly accurate, detail-oriented and organized; focused on follow-up.
    • Ability to work weekends, evenings, and holidays as needed; flexible schedule essential.

    Send resume to:

    Sherry Kirk    Resumes@rockwellmuseum.org







    Last modified: August 04, 2020 9:19 AM | Brian Whisenhunt

The Museum Association of New York strengthens the capacity of New York State’s cultural community by supporting professional standards and organizational development. We provide advocacy, training, and networking opportunities so that museums and museum professionals may better serve their missions and communities.

Museum Association of New York is a 501 (c) 3 nonprofit organization. 

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